Effective June 15, 2019
Us at audiofrica has always cared deeply about privacy and respecting our users. Protecting your data is extremely important to us, and this page will help you understand how and why we collect, store, transmit, protect, and delete your data.
Listeners deserve a great music service even if they can’t afford a monthly subscription. To make this work on audiofrica, we use digital advertising to pay artists for plays and invest in improving our service. This model is designed to provide access to streaming music without compromising individual privacy. Our users are anonymous to advertisers, and can delete their data from our system completely whenever they decide to.
Before we get into all the details, let’s talk about your rights as an audiofrica user. Our team have created a User Bill of Rights, that clearly outlines how and when your data is used on our platforms.
audiofrica will only collect and store the absolute minimum amount of data possible to effectively run our platform. We will, for example, store data on what songs you play on our platform to enable better recommendations in the future, let artists know when their music is being listened to, and provide our label partners with aggregate stream counts necessary for accounting.
Many apps, both ad-supported and subscription based, take their user data and sell it to data brokers, location companies, and other third parties for a lump sum or recurring payment. audiofrica does not sell your personal data to third parties, period.
We need to run ads to keep our service alive. When you stream a song on Audiomack, a rightsholder (artist, record label, etc) gets paid out on that stream, meaning we must create some revenue in exchange for your usage of the platform. For users who do not want to subscribe, this means we must run ads.
Examples of data we may transfer to advertisers are IDFA or Android Advertising ID for app users, non-identifiable browser information for web users (language, browser name, e.g. Chrome or Safari, etc), genre of a song being listened to, and location to ensure ads reach a user in the correct country and city.
Most importantly, we do not allow ad providers to tie an ad request (when your mobile device or browser “requests” an ad on page load) to your audiofrica profile. An ad provider does not, for example, receive your name, username, email address, photo, listening history, or phone number as part of the ad request.
If you want to delete your account and your personal data, you can contact us by sending an email to [email protected] from the email address associated with your account OR by logging into your account and submitting a support ticket requesting that audiofrica erase any and all personal data tied to your account. Alternatively, you may delete your account using our user dashboard.
We use best-in-class data storage systems, encryption, and vendors to ensure your data and account on audiofrica stay secure.
In the next sections, we’ll go into a much more detail about how data is collected, stored, and protected on our platform. If you have any questions, feel free to reach out to [email protected].
By using audiofrica’s mobile apps or website (the “Platform”), you consent to the collection of certain types of data (outlined below). You should fully understand what we do (and don’t do) with your personal information and data.
By using the Platform, you consent to;
Users who visit but do not register for the Platform may have limited amounts of personal data collected. These data points may include your IP address, Browser/Device Type, Operating System, Mobile Carrier and other non personally identifiable data points.
By electing to register for a user account (an “Account”) on the Platform, you will provide us with certain information as you complete the registration process:
To register for an Account, you are required to provide us with a valid email address, name, as well as your age and gender. If you use Social Login (e.g. Facebook, Google, Twitter, or Sign In With Apple) to sign up, we may receive some of this information from the social network.
You may elect to provide us with certain other personal information such as personal/artist biography, hometown, profile photo, and links to your profiles on other social media platforms (Facebook, Twitter, Instagram, etc).
We also collect and display the date of your initial user registration on your user profile as a month and year - e.g. April ‘19.
You may also provide certain personal data such as email address and IP address if you use our Contact Us tools, on-site forms, or send us an email regarding support, your account, or other topics.
You may also provide other personal information through your use of the site and posting of audio material, in the track description, comments, or title fields.
By using the Platform, you consent to our use of different technologies and methods that collect information about how you use, access, and interact with the Platform, which may include any of the following;
You may update your personal information at any time by visiting your Dashboard page in your user profile. Please bear in mind that profile data that is updated may take a few hours or another reasonable period of time to update internally.
Your data will be deleted from audiofrica's servers if you delete your account which can be done by accessing your account on our desktop site and clicking the “Delete account” button. However, please bear in mind that it may still show up on internet search engines for some time after deletion due to caching.
Please note, logging out of or deleting the mobile app from your device does not delete your user account.
Users accessing audiofrica from an Android or iOS mobile device may opt out of any sales of their personal information by using their mobile platform settings (on iOS, by enabling the “Limit Ad Tracking” setting, and on Android devices, by enabling the “Opt out of Ads Personalization” setting).
FOR European and California Users: In the event you withdraw your consent for audiofrica to collect data from you, you shall have the right to obtain from audiofrica the erasure of personal data concerning yourself without undue delay and audiofrica shall have the obligation to erase your personal data without undue delay.
In the event you elect to withdraw your consent for audiofrica to collect data from you, you can contact us by sending an email [email protected] from the email address associated with your account OR by logging into your account and submitting a support ticket requesting that audiofrica erase any and all personal data concerning yourself. Once received, Audiomack shall process your request in the order it was received and shall erase your data without undue delay. You may use these same methods to request that Audiomack send to you all the data we have stored that is related to your account.
Techfrica LLC (D.B.A. audiofrica) is based in the United States and Africa and follows all applicable U.S. and African laws concerning data storage and privacy. Although our third party providers and services are based in the United States, there may in some circumstances be cases where data is transmitted to servers outside of the U.S. as part of the normal operation of the Platform. Please be aware that not all countries have the same data storage and privacy laws as the United States, and by using the Audiomack Platform you consent to the storage, transfer, collection, and transmission of your data to other territories as necessary.
The Platform is not intended for use by those under the age of 13. We never knowingly or purposefully collect information from anyone under the age of 13, or under the legal age limit in their respective territory (“Age Limit”), under any circumstances. If you are under the Age Limit, you should not use the Platform and are expressly prohibited from registering for a user account, or transmitting any data or personal information on the Platform.
If you are the parent/guardian of a child under the Age Limit and believe we have collected such information, please contact us immediately at [email protected] and it will be promptly removed.